How Social Media Monitoring Works
Easily manage all your Social Media reviews from ONE LOCATION Reality Check provides a full monitoring service to enable you to easily and efficiently manage your brand across Yelp, Facebook, Google, OpenTable and dozens of other sites.
Dashboard: See reviews from all social media sites, click directly on a review to post a response
Your easy-to-use social media dashboard:
- Notifications when new postings are made
- Automatically tracks all social media posts about your brand from all major social media sites
- Gives managers a quick and easy way to post responses without having to go to each site individually
- Provides detailed reporting for your brand’s social media performance—for each site as well as overall
How Social Media Monitoring Can Help Your Business
Awareness and Improvement
Social Media Monitoring can help ensure you’re highly attuned to any changes in your brand’s social media performance, and our tools help you work proactively to improve your ratings across a multitude of sites.
Analytics: See performance averages for individual sites and across all social media
- Track the “health” of your brand’s social media presence in real time
- Stay on top of all your reviews—positive and negative—and mitigate the impact of negative reviews
- Easily compare your social media performance to other customer service measurements
88% OF CUSTOMERS HAVE READ ONLINE REVIEWS TO DETERMINE THE QUALITY OF A BUSINESS
A 1-STAR INCREASE IN YELP REPRESENTS A 5-9% INCREASE IN REVENUE.
Social Media Platforms We Monitor
